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Terms of Use

Terms of Use

Please read these Terms and Conditions carefully; this forms a legally binding agreement between you and Fertile Way and contains important provisions regarding return policies, liability, warranties and indemnities.

By using the Fertile Way website (the “Website”), or by placing an order for any of the products or services available on the Website (collectively, the “Product”), you agree, without limitation or qualification, to be bound by these Terms and Conditions (this “Agreement”) and such other additional terms, conditions, rules and policies that are referred to herein, each of which forms an integral part hereof and is hereby incorporated by reference.


All orders and purchases (each an “Order”) made through the Website are subject to all of the provisions of this Agreement, including the following:

Purchase Process

When you place an Order: 

  • the Website will generate a draft purchase invoice for you to review, which will contain a detailed description and itemized purchase price of each of the Products purchased, your contact particulars, your terms of payment and the selections you have made in your purchase, but the taxes, shipping charges and any applicable discount rate will be estimated or indicated as “to be determined”,

  • your method of payment will be authorized with the purchase price of the Products plus a 20% surcharge as a reasonable estimation of the taxes, shipping charges and any discounts to the purchase price,

  • the total purchase price, including all taxes, shipping charges and discounts to the purchase price, as well as shipping dates and delivery times will be set out on the final invoice that will be sent to you by e-mail after Fertile Way review and acceptance of your order (the “Invoice”), which Invoice forms an integral part of this Agreement, and

  • your method of payment will be charged the actual Invoice amount once the Invoice is transmitted to you.

Sales Tax and Shipping Charges

The Invoice will include, and Fertile Way will collect, provincial sales tax if you reside in Ontario and British Columbia and Goods and Services Tax if you reside in Canada, but you are solely responsible for all other sales taxes or other taxes, if any, on Orders shipped to you.  You agree to pay the actual amount of such taxes and shipping charges, even if they are greater than the 20% surcharge set out above.


Fertile Way will have no obligation under an Order until the Order is accepted by Fertile Way in its sole discretion.  When you place an Order, you may receive automatic order confirmation, which does not constitute such acceptance.  Acceptance will be deemed to have occurred when Fertile Way sends you the Invoice or ships your Product.  When accepting Orders, Fertile Way reserves the right to supply less than the quantity of Product ordered (and may reduce the purchase price accordingly).

Return Policy

No refunds will be provided.  Product may only be returned for exchange or credit with Fertile Way, and only in accordance with the following provisions:

  • Exclusions -  There are no returns on herbs, books, charts, apparel, software, CDs, DVDs, services or clearance items.

  • Return Process - All Product returns must have prior authorization.  If authorized, you will receive a Return Authorization Number, which must be clearly written on the exterior of your return package.  In addition, you must place a copy of the Invoice or the number of the Invoice in the package together with the returned products.  You are responsible for the shipping costs of returning product to Fertile Way. To the extent possible, you must return Product to Fertile Way unused, undamaged, unmarked, in its original condition and in unopened packaging.

  • Missing or Incorrect Product - If there is an issue with your Order involving missing Product or incorrectly shipped Product, you must contact Fertile Ways’ office at info@fertileway.com within three days of your receipt of the shipment.  Incorrect Product must be returned to Fertile Way unused, undamaged, unmarked, in its original condition and in unopened packaging.  Fertile Way will have no obligation to accept returns for missing or incorrect product for which you do not provide notice within such three day period or if it is used, damaged, marked, opened or not in its original condition.

  • Deadlines - Except for missing or incorrect Product, returns fully compliant with these provisions must be physically received by Fertile Way within 30 days of the purchase date shown on the Invoice.  If not received by such date, returns will not be accepted.  Fertile Way is not responsible for any delayed or lost shipments.

  • Restocking Fee - Fertile Way will charge a 15% restocking fee against any exchange or credit if it reasonably determines that any returned items are not damaged or were not shipped in error.


Fertile Way will work quickly to ship out your products; accordingly, if you wish to cancel your Order, you must do so within two hours of placing your Order, and the following provisions apply:

  • Cancellations after Shipment - If you cancel your Order after Fertile Way has shipped it, or if you refuse to accept delivery of an Order that has shipped, it will be treated as a return and you will be responsible for return shipping and restocking fees.

  • Cancellation of Online/Telephone Consultation - For consultations, specific cancellation rules apply.  Your consultation fee must be paid in full at the time of purchase. If you cancel your consultation less than 48 hours before your scheduled consultation date/time, you will be charged the full amount of the consultation fee.  If you cancel your consultation more than 48 hours of your scheduled consultation date/time you will receive the full credit of your consultation to be used at a later time. It is the responsibility of the payee to contact Fertile Way to reschedule a consultation date/time at info@fertileway.com.

Shipping and Delivery

All Product will be delivered to the address you have provided and will be shipped using the method of shipping that you choose when placing your Order.  Please review the Invoice carefully before submitting your Order.


All prices listed on this website are in Canadian dollars and all charges will be processed in Canadian dollars.


Fertile Way is not responsible for any errors or omissions in Product descriptions or prices or any other typographical errors that may be present on the Website.  The use of products, names, logos and marks of other persons does not imply any connection between Fertile Way and the rights holder and each such right belongs to such rights holder.


Fertile Way may change this Agreement from time to time without prior notice, at its discretion, so please ensure that you regularly review this Agreement.

Privacy Policy

The use of the Website is subject to the Fertile Way Privacy Policy available here (the “Privacy Policy”), which forms an integral part of this Agreement.  Please review the Privacy Policy carefully before proceeding.  Fertile Way will only use personal information you have provided in accordance with its Privacy Policy.

Health Information

Fertile Way may make available certain information related to, without limitation, medicine and other health related matters (collectively, the “Health Information”).  The Health Information is provided for educational and informational purposes only and should not be interpreted as a recommendation for a specific treatment plan, product or course of action.  You agree that Health Information obtained on the Website will not replace consultations with qualified professionals and that you are not relying on same. You agree that you assume all risks associated with the use of, or reliance on, any of the Health Information. You further agree that Fertile Way shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with your use of, or reliance on, any such Health Information.

Proprietary Rights

All right, title and interest in and to the Website and all materials and content, including designs, editorial, text, graphics, audiovisual materials, multimedia elements, photographs, videos, music, sound recordings, reports, documents, software, information, formulae, patterns, data source code, processes, designs, technologies, URLs, domain names, marks and logos and any other work forming any part of (or made available on) the Website (collectively, “Fertile Ways’ Content”) is fully vested in Fertile Way, its licensors or its suppliers and are protected by applicable copyrights, trade-mark rights, patent rights, trade secrets or other proprietary rights and laws.  Nothing in your use of the Website or this Agreement grants you any right, title or interest in or to Fertile Ways’ Content except the limited right to use the Website and conduct business on the Website.  Unless otherwise expressly authorized by us in writing, you agree not to:

  • copy, modify, rent, lease, loan, sell, assign, sublicense, grant a security interest in or otherwise transfer any right or interest in Fertile Way Content;

  • use any Fertile Way trade-marks, logos or names without Fertile Ways’ prior written consent. 

  • distribute, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover the source code, of Fertile Way Content, to the maximum extent that such prohibition is permitted by applicable law;

  • remove any proprietary notices or labels on or in Fertile Way Content, or

  • allow any other person or entity to engage in any of the foregoing.

Warranties and Liability

Fertile Way represents and warrants that shipped Product will be free from material or workmanship defects for 30 days from the date Fertile Way ships the Product.  Certain Product may have additional warranties by the manufacturer.  All information provided on the Website is “as is” and “as available” without warranty of any kind, either express or implied.  Fertile Way will not be responsible for any error or omission in the Website or the Fertile Way Content.  Except as expressly set out in this agreement, Fertile Way makes no conditions, warranties or representations about the suitability, reliability, usability, security, quality, capacity, performance, availability, timeliness or accuracy of any products or services supplied under this Agreement, offered on the Website or purchased by you from Fertile Way. Fertile Way expressly disclaims all other conditions, warranties and representations, express, implied or statutory, including implied conditions or warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement, howsoever arising, including by usage of trade, by course of dealing, by course of performance, at law, in equity, or by statute.

Limit of Liability

Notwithstanding any other provision of this Agreement, in no event will Fertile Way be liable in connection with the Website, this Agreement, the Fertile Way Content, or any Product purchased by you

  • for any indirect, special, incidental, consequential or punitive damages , including damages for loss of profits, goodwill, opportunity, earnings, use or data, regardless of whether Fertile Way has been advised of the possibility of such damages, or

  • for any direct damages, in aggregate, exceeding the amount you have actually paid for the Product purchased by you from Fertile Way in the preceding twelve months.

Entire Agreement

This Agreement, together with the Invoice, Privacy Policy and other rules and policies that are referred to herein, constitute the entire agreement between Fertile Way and you, and supersede any and all written and oral agreements previously existing between us with respect to this subject matter.

Contact Information For Head Office

Fertile Way
51424B - Highway 60
Spruce Grove, Alberta

Email: info@fertileway.com
Phone: 780-222-3121
Fax: 780-470-9572


In this Agreement, (i) the captions and headings are for convenience only and do not constitute substantive matter and are not to be construed as interpreting the contents of this Agreement, (ii) the word “including”, the word “includes” and the phrase “such as”, when following a general statement or term (whether or not non-limiting language such as “without limitation” or “but not limited to” or other words of similar import are used with reference thereto), is not to be construed as limiting, and the word “or” between two or more listed matters does not imply an exclusive relationship between the matters being connected, and (iii) all references to website addresses or URLs shall also include any successor or replacement websites containing substantially similar information as the referenced website(s).


If any term or provision of this Agreement will be found by a court of competent jurisdiction to be invalid, illegal or otherwise unenforceable, it will not affect the other terms or provisions hereof or the whole of this Agreement, but such terms or provisions will be deemed modified to the extent necessary in the court’s opinion to render such terms or provisions enforceable, and the rights and obligations of the parties will be construed and enforced accordingly, preserving to the fullest permissible extent the intent and agreements of the parties herein set forth.

Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the Province of Alberta. You hereby irrevocably consent to the exclusive jurisdiction of the courts of the Province of Alberta in connection with any matter arising under this Agreement.  You and Fertile Way expressly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods to this Agreement.

Limitation Period

Any cause of action you may have with respect to this Agreement must be commenced within one year after the claim or cause of action arose, or it shall be barred.

English Language

The parties have requested and agree that this Agreement and all documents relating thereto be drawn up in English.  Les parties ont demandé que cette convention ainsi que tous les documents qui s’y rattachent soinet rédigés en anglais.

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Retreats & Workshops

Upcoming Workshops 2018 Wellness on Whyte Healing from the Heart Click Here Put simply, our vision is to support heart connection and healing. When we live from our hearts and let love pave the way, answers become clearer and our view of the world begins to change. But what does it feel...

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Read Client Testimonials ›


"I began seeing Sabrina for my Irritable Bowl Syndrome (IBS), which symptoms include debilitating abdominal pain and cramping. From the very first treatment my “attacks” subsided to the point that now I often forget I have IBS and am able to fully function in my daily life. Sabrina taught me the importance..."

Amy Suddens, Professional Dancer

"Sabrina treated me over a period of 4months during my time as a dancer onboard the Norwegian Pearl. I was suffering from back and neck pain, poor sleep, irregular periods and anxiety. I had never had any contact with acupuncture or Chinese medicine before, but was very open to the..."


"I had been having difficulty with my hormones and my menstrual cycle since my mid thirties. I had undergone some blood transfusions due to out of control menstrual cycles, and the only options the medical community could offer me was either taking a birth control pill continuously until I was..."

Bonnie M., Calgary , Alberta

"My experience with Chinese Medicine and specifically Sabrina was exceptional. Not only did this treatment option address my health concerns at the time, Sabrina always listened for what else was going on in my life that could be impacting my balance and pain. Sabrina is not just a healer but..."

Wendy T.

"Sabrina is subtle, intuitive, warm, and professional. Wish I still lived close enough to be her client!..."


"I’ve been working with Dr. Silins for about a year now. The one thing you will notice about her is that she cares, honestly, fully about you, and what you are there to see her for. I’ve had migraines for 12 years of my life; they were debilitating..."


"I want to thank Sabrina for letting me live again. For the longest time, looking back now, I just existing and never knew what living was all about. I had suffered for many years with CFS (Chronic Fatigue Syndrome) and was told that I would have to live with it...."

Michelle B.

"After having tried other health and wellness techniques/ practices (massage, eating right, staying active, yoga) I decided to give acupunture a try for my ailments/misalignments in my body. Sabrina helped me to rediscover myself and the person I am on the inside, way deep down. It has been a continuos..."

S. -Edmonton

"Dr. Silins is more than just a doctor of Traditional Chinese Medicine and Acupuncture. She has a gift to which words do not easily attach. She nurtures her gift with love and compassion, infusing both into her practice. Under her care, my life has been forever changed. I..."

Violin N.

"I had the privilege of working for Dr. Silins in Calgary as well as be her patient. As a receptionist and clinic manager, I saw first hand the love her patients had for her. The practice consisted of several practitioners, however, she had amazing rapport with her patients and numerous people would call and..."


"I have truly appreciated all the care you provided for me, you are truly wonderful at what you do and I am thankful to have met you. Since breaking my tailbone in my first pregnancy I have experienced a lot of discomfort and pain. I tried traditional medicine and GP’s..."

Wilma B.

"I truly believe in traditional Chinese Medicine. I originally went to Dr. Silins with chronic Sciattic pain. I was totally amazed how quickly that pain could be resolved. I continued to see Dr Silins and was treated for many different problems with supplements, reading and her kind and attentive attitude.  Thanks to..."

Lorraine Beale

"It is impossible for me to put into a brief paragraph how Dr. Sabrina Silins changed my life.    I met her when she was doing her training. I had just finished having 2 consecutive car accidents within a 6 week period. I was on barbiturates, narcotics and many other Dr prescribed..."


"My supervisor at work recommended Dr. Silins to me - I struggle with anxiety and a variety of other, at times dehabilitating psychological issues. When I first met Sabrina I was uncomfortable even taking off my shoes in her office, and was very leery of having anyone touch me. Desperation..."

Ann Zee BCom, R.Ac, DTCM

"Do you believe in miracles? I think they come in fleeting moments and within the capacity for kindness from people. Sabrina and I were colleagues together from Chinese medicine school. Sabrina has been gifted with many things; beauty, brains and a capacity for kindness that I have not witnessed very often in my..."

Linda Simmons

"I was diagnosed with Stage IV Lung cancer June 2010. By the time I was diagnosed I had a large mass in my right lung, swollen lymph nodes in my neck, chest and groin, a spot on a vertebrae and a metasisis in my brain. Surgery was not an..."

Leanne L.

"Dr. Silins has completely changed the way that I am able to function in my life. I suffered from migraine headaches for several years and was heavily medicated for my migraines. There were days that I was not able to function and be a good Mother. I could not be around any..."

Victoria Stokes

"Acupuncture and TCM has completely changed my life. I was told by medical professionals that conceiving a baby would be difficult for me and that the use of fertility drugs and other methods of modern medicine would be the route I had to take. I wanted to try TCM and..."

Brandy H.

"After being on the birth control pill for 16 years and at the age of 33, my husband and I were ready to start our family. I started tracking my ovulation in January 2010 and month after month was faced with the disappointment of not conceiving. I researched..."