No refunds will be provided. Product may only be returned for exchange or credit with Fertile Way, and only in accordance with the following provisions:
There are no returns on herbs, books, charts, apparel, software, CDs, DVDs, services or clearance items.
All Product returns must have prior authorization. If authorized, you will receive a Return Authorization Number, which must be clearly written on the exterior of your return package. In addition, you must place a copy of the Invoice or the number of the Invoice in the package together with the returned products. You are responsible for the shipping costs of returning product to Fertile Way. To the extent possible, you must return Product to Fertile Way unused, undamaged, unmarked, in its original condition and in unopened packaging.
Missing or Incorrect Product
If there is an issue with your Order involving missing Product or incorrectly shipped Product, you must contact Fertile Ways’ office at firstname.lastname@example.org within three days of your receipt of the shipment. Incorrect Product must be returned to Fertile Way unused, undamaged, unmarked, in its original condition and in unopened packaging. Fertile Way will have no obligation to accept returns for missing or incorrect product for which you do not provide notice within such three day period or if it is used, damaged, marked, opened or not in its original condition.
Except for missing or incorrect Product, returns fully compliant with these provisions must be physically received by Fertile Way within 30 days of the purchase date shown on the Invoice. If not received by such date, returns will not be accepted. Fertile Way is not responsible for any delayed or lost shipments.
Fertile Way will charge a 15% restocking fee against any exchange or credit if it reasonably determines that any returned items are not damaged or were not shipped in error.
Fertile Way will work quickly to ship out your products; accordingly, if you wish to cancel your Order, you must do so within two hours of placing your Order, and the following provisions apply:
Cancellations after Shipment
If you cancel your Order after Fertile Way has shipped it, or if you refuse to accept delivery of an Order that has shipped, it will be treated as a return and you will be responsible for return shipping and restocking fees.
Cancellation of Online/Telephone Consultation
For consultations, specific cancellation rules apply. Your consultation fee must be paid in full at the time of purchase. If you cancel your consultation less than 48 hours before your scheduled consultation date/time, you will be charged the full amount of the consultation fee. If you cancel your consultation more than 48 hours of your scheduled consultation date/time you will receive the full credit of your consultation to be used at a later time. It is the responsibility of the payee to contact Fertile Way to reschedule a consultation date/time at email@example.com.
Retreats & Workshops
Upcoming Workshops Summer/Fall 2017 It is time to bloom with the Bloom Festival in Edmonton this fall http://www.itstimetobloom.com. October 5-8 2017. We will be there with Wellness on Whyte http://www.wellnessonwhyte.com/2017/07/28/come-bloom-us/ and also doing a community acuptunture session. ...
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